Escape Experience FAQs

Q. Just what is this Escape Experience?

A. Your objective = You and your team enter one of our themed room and to look for hidden objects, search for clues and solve puzzles in order to solve your quest. Oh, and you have to beat the clock to win!  It is an adventure, a memory maker and just plain ol’ FUN for anyone!

Q. How do I schedule one of your games?

A. All  Escape Room games are booked through our online reservation system. We do not take any walk in bookings. You must book at least 2 hours in advance of your selected game time.  Click the BOOK NOW button and it will take you to the site. If you are interested in scheduling an escape game off schedule (a time that is not on the online site) please call 563.344.9187 to see if the game time can be reserved. Our Game Master will take your booking info and payment for the off schedule booking.

Q. Are the Escape Games open 7 days per week?

A. We host a variety of events at Skellington Manor including private wedding receptions, corporate team building and public murder mystery dinners. Escape Room availability is sometimes impacted by other private events. Need additional information? Give us a call. 563.344.9187

Q. Why does the website say “Temporarily Unavailable” on some games?

A. Occasionally, we need to block off Escape Games to accommodate other scheduled events. 

Q. When should I arrive?

A. You must arrive 15 minutes before your scheduled game time. This will ensure you have enough time to fill out our team info sheet and prepared to enter the room.  Once the game starts we are no longer able to get additional players who arrive late into the game.

Q. What happens if I arrive late?

A. Unfortunately, once an Escape Experience game has started we are unable to let you into the live game room.   There will be no reschedules or refunds given. If your teams arrives late, time will be deducted from your game play or  you may have to forfeit the game. due to the next scheduled game reservation.  Please remember your team is counting on you to be on time and the next group wants to start their game at their scheduled time. Sorry, no refunds!

Q. How old do you have to be to play?

A. The puzzles and clues are designed for players age 12 or older. Questions, call 563.344.9187

Q. How long will I be there?

A.  You should plan on being at Skellington Manor Escape Experience 15 minutes before your scheduled game and 15 minutes after for questions and pictures.  Make sure to arrive at least 15 minutes before your game time for prep and paperwork.

Q. How many people do I need in my group?

A.  You need a minimum of 4 players to reserve a game slot. The games are designed for 4-8 players

Q. How much does it cost?

A.    Currently, our games are priced per person depending on the selected escape game. You will need to purchase the minimum of 4 players to reserve your game slot. All bookings are online only. No walk-ins.

Q. Am I really locked inside of the Room?

A.  Well…we would lock you in if we could, but we can’t! Escape Experience has the ability to make it seem as though you are locked in with only one way out but in reality if there was an emergency situation your group would be able to exit the room.  We are watching your game on camera for the safety of all members of your group at all times. Your safety and a fun experience is our top priority!

Q. Is there anything scary about the Escape Room?

A. We’ve added some scary games to our offerings. Please check the game description for more information.

Q. I can no longer attend the Escape Experience on the day and time I purchased my ticket. What should I do?

A.  Unfortunately we do not offer refunds for purchased tickets.  Please try to find a friend or family member to be a replacement player for your group.

Q.  What if we can’t figure out one of the puzzles or we feel “stuck” ?

A. We offer 3 levels of assistance with our games. Beginner, Intermediate and Expert. We have the ability (in a fun way ) to help by giving additional hints if you are new to the concepts. We have our Game Master watching in on your game to make sure you have the most fun possible during your game play.

Q.  I want to receive information on  Skellington Manor Escape Experience such as finding out about new rooms and joining contests and giveaways. What should I do?

A. Like us on Facebook and check back periodically to hear about any updates, promotions and giveaways from Skellington Manor Escape Experience.  Remember to comment and share to stay an active and  receive our posts on a regular basis.  We appreciate you leaving a review rating and feedback if you had a great time at Skellington Manor Escape Experience and we will look forward to locking you up!

IF YOU HAVE ANY ADDITIONAL QUESTIONS THAT HAVE NOT BEEN ANSWERED BY OUR FAQ PLEASE GIVE US A CALL AT 563-344-9187 AND WE WILL BE HAPPY TO ASSIST YOU FURTHER!